Broadcast News

Bookmark and Share
15/09/2003

Drake offer round the clock support for intercom users

The new Drake user support service, 24x7 User Support, will offer technical support, advice and guidance for Drake intercom users 24 hours a day and 7 days a week.
Drake is the first broadcast Intercom supplier to offer such a level of support.
From September 12, all Drake products purchased will come with a 1-year warranty, plus free 24x7 user support for a whole year. After that time, Drake will develop a customised and comprehensive maintenance program on an individual basis with each customer.
Danny Burns Managing Director for Drake Electronics said: “Drake is clearly the European leader in Broadcast Intercom, and we’re doing everything we can to be world leader. By implementing influential marketing strategies in Japan and USA and major investment in FreeSpeak, the world’s first wireless user panel, Drake are now leading the way by establishing the industries first 24 x 7 user support centre.”
He added: “Drake recognises that a fully functional intercom system is critical to the smooth operation of studios and outside broadcasts, so it’s really important that help is at hand 24 x 7 to rectify any difficulties immediately”.
Customers and Distributors who call the new global support call centre will be guaranteed a rapid response from the service centre which is staffed round the clock, so it doesn’t matter where in the world you are or what time zone you are in, someone will always be on hand to help.
(GB)
Solidmate Ltd Memory Card Hire London

Top Related Stories
Click here for the latest broadcast news stories.

13/06/2017
ES Broadcast Hire Adds To Operations
ES Broadcast Hire has announced the addition of a new office in Madrid, as well as the appointment of two regional business development staff. The new
09/06/2017
Marquis Broadcast Heads To MPS 2017
At the Media Production Show 2017, Marquis Broadcast will showcase its latest developments and solutions. Exhibiting on stand 544 (the Altered Images
06/06/2017
Object Based Audio In Broadcast – The Next Challenge
The world of broadcast audio is on the verge of a major revolution, says Peter Poers, Managing Director, Jünger Audio. Numerous "3D Immersive" formats
22/03/2017
ES Broadcast Adds To Portfolio
ES Broadcast has announced that it is to take delivery of Canon's new UHD DIGISUPER 27 (UJ27x6.5B IESD) 4K studio and field broadcast lens. It will be
20/03/2017
Gearhouse Broadcast USA To Unveil New 4K Truck
Gearhouse Broadcast USA has announced that it will debut a new 4K mobile unit at NAB Show 2017. The unit – Columbus – is the first mobile unit based i
14/03/2017
Marquis Broadcast Solution Installed At ENVY Facility
UK post-production house ENVY has installed Marquis Broadcast's Project Parking and Workspace Parking at its facility to guarantee business continuity
14/03/2017
Supporting Broadcast 'Business As Usual'
Over the last few years there has been a lot of hype around the new technology required for 4K / UHD program making and the on-going desire to make al
13/02/2019
Complete DTC Broadcast Wireless System Deployed For DUBAI Endurance Race
In association with its partner Studio Hamburg MCI, DTC Broadcast recently deployed a complete DTC broadcast wireless system for coverage of the Hanko
11/02/2019
Production News : Sky Sports To Broadcast Bellator MMA 2019 Tour
Sky Sports will be the only place in the UK and Ireland to watch the US, London and Dublin shows of the Bellator MMA 2019 tour, starting later this mo
19/02/2019
Broadcast Solutions (BS) UK Opens Office In Hampshire
Broadcast Solutions has started a new company in the UK. The newly established entity Broadcast Solutions (BS) UK Ltd will be located in Basingstoke,
31/01/2019
Theater In Japan Uses Riedel's Bolero Wireless And Artist Wired Intercom Systems
The National Theater of Japan in Tokyo is using Riedel Communications' Bolero wireless and Artist wired intercom systems across its two performance ha
09/01/2019
Clear-Com Installs Intercom Systems For Andøya Space Center
Clear-Com® has announced what is believed to be its northernmost installation in the world, at the Andøya Space Center (ASC) located two degrees north
27/11/2018
Bexel Commits To Intercom Solutions
Bexel has made a major commitment to their intercom solutions with Riedel’s Bolero Wireless Intercom and Artist Matrix mainframes to significantly exp
28/07/2017
IMT-Vislink Launches Comprehensive Customer Support Portal
xG Technology, a provider of wireless video solutions to broadcast, law enforcement and defense markets, and private mobile broadband networks for cri
27/09/2017
Production News : Film4 And C4 Nations & Regions Support New Talent Programme
Independent Scottish film producer Chris Young, has announced plans for a new talent development programme on Skye in May 2018. Young shared his plans