Broadcast News

Bookmark and Share

Agama Technologies And Zappware Announce Partnership

News Image
Agama Technologies and end-to-end DVB/IPTV/OTT platform provider Zappware, have announced a new technology partnership. The collaboration will deliver a pre-integrated solution for assuring a high quality customer experience to joint pay-TV operator customers worldwide. As a result of this partnership, a first commercial deployment is taking place with a Central European cable operator later this year.

The integration of Agama's Embedded Monitoring Solution with the Zappware Service Delivery Platform allows TV operators to extend their Agama video service quality and customer experience monitoring, assurance and analytics technology into the subscribers' Zappware-powered viewing devices. This allows for full awareness and control of the delivered service quality throughout the end-to-end distribution; from the head-end, across the network and to the consumer end-device.

"Agama's quality and customer experience monitoring solution seamlessly complements our quality-focused and feature-rich Service Delivery Platform," says Koen Swings, CTO at Zappware. "By working together with Agama, we increase the scope of our solution; and, further enhance the ability of the TV operations department of our customers to deliver a reliable service to their subscribers."

Johan Görsjö, Director of Product Management at Agama Technologies, adds: "We take pride in delivering superior solutions to our customers, tailored to their specific environments and needs. Our new partnership with Zappware further strengthens our ecosystem. This integration allows for a rapid and straightforward deployment that will empower our joint customers with the awareness and insights needed to work in a fact-based way to assure optimal service quality, improve operational efficiency and increase customer understanding."

The Zappware Service Delivery Platform provides a personalised multi-screen TV experience across set-top boxes, connected TVs, smartphones, tablets and PCs. It also includes a service management system that allows operators to manage the complete experience and monetise the service. Part of the Agama DTV Monitoring Solution, the Agama Embedded Monitoring Solution forms an important link in assuring service quality and customer experience in any video delivery chain. It can perform continuous and stateful monitoring of service QoE, QoS, usage and system health for IPTV, DVB and OTT set-top boxes, connected TVs, PC media players, tablets, smart phones, residential gateways and other similar devices.

Attendees of TV Connect 2015, London, April 28-30, can see solution demonstrations at the Agama stand #72.

Photo: Johan Görsjö, Director of Product Management at Agama Technologies

Solidmate Ltd Memory Card Hire London

Top Related Stories
Click here for the latest broadcast news stories.

CP Communications Leverages Studio Technologies And Dante®
CP Communications has established itself as a premier, full-service production equipment provider for live events, attracting opportunities from Fox S
M-Three Satcom Selects Brainstorm Solution
At IBC2017, M-Three Satcom and Brainstorm announced an agreement – through Italian distributors and integrators FOR.A and Professional Show – for the
TSL Products Announce Solution Updates
TSL Products has updated a number of its solutions to help simplify the transition to IP. These updates – which have been applied to a number of the c
NewTek To Debut Full End-To-End IP Solution At IBC 2017
NewTek is to debut its full end-to-end IP solution at IBC 2017. The company will demonstrate the world's first NDI camera with video, audio, PTZ contr
VITEC's Multi-Site Streaming Solution Brings Together the Communities
VITEC has announced that Cornerstone Christian Fellowship in Chandler, Arizona, installed VITEC's House of Worship Multi-Site Streaming Solution at it
Agama To Showcase At TV Connect 2014
Agama Technologies has announced it will be showcasing the latest extensions to its offering for continuous and real-time monitoring, assurance and an
DTV Monitoring Solution To Be Launched At IBC
At IBC2012, the Mediaroom edition of end-to-end DTV Monitoring Solution will be launched by Agama Technologies. The video service quality assurance ex
Panasonic Introduces Mirror Head Solution
Panasonic has introduced a digitally-operated Mirror Head solution, capable of creating moving projections, to its range of accessories. Having been d
ABS Deploys PlayBox Technology Solution
PlayBox Technology has recently commissioned a brocast playout system for the Washington, Seattle, headquarters of KBS-WATV. At the core of the soluti
SAM To Present VIBE Solution
SAM has confirmed that it will present its VIBE news production solution at the upcoming NAB Show New York, which takes place 18 – 19 October. SAM VIB
Perfect Solution For Continuous Power
Hawk-Woods, innovative developer of broadcast power solutions, announces Mini V-Lok, a new ultra-small and lightweight addition to its V-Lok battery l
Avid Solution Selected For 2018 European Championships
Avid is to supply broadcast graphics for the Glasgow 2018 European Championships, it has been confirmed. As an Official Supporter of the new multi-spo
Agama Technologies Announces Analyzer OMNIA
Video service quality assurance provider Agama Technologies has announced the launch of Analyzer OMNIA, a new DVB-C monitoring probe. The new product
Agama TV Service Churn Risk Identification App Set For IBC2012 Launch
Agama Technologies, the video service quality assurance expert, is set to launching a unique Churn Identification Application addition to the reputabl
Agama Technologies Wins Video Network Management Award
Agama Technologies, the DTV quality assurance expert, today announces that it has been honoured with Frost & Sullivan's 2012 Global Customer Value Enh