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22/08/2012

DTV Monitoring Solution To Be Launched At IBC

At IBC2012, the Mediaroom edition of end-to-end DTV Monitoring Solution will be launched by Agama Technologies.
The video service quality assurance expert, based in Linköping, Sweden, revealed it has been named an official Microsoft Mediaroom ecosystem partner.
The solution offers Mediaroom-powered IPTV operators the same powerful presentation, aggregation, reporting and alarming functionality that has established Agama as a trusted service assurance solution provider worldwide.
It is a full-coverage product suite for continuous and real-time monitoring and quality assurance of all forms of video delivery, from service creation to consumption. Trusted by TV operators around the world, the solution enables systematic improvements of service quality and customer satisfaction, whilst reducing OPEX and quality-induced churn. By providing service-aware transparency and insight - from pixel level in the head-end to information on what is actually experienced by each individual viewer - the proven solution supports operators in ensuring their customers' TV experience and achieving operational excellence in the video delivery.
With Agama, Mediaroom operators can act proactively to prevent problems or detect them before customers are impacted, strengthening customer loyalty and profitability. Incident handling also becomes more efficient when problems can be accurately triangulated - where is the problem originating, how severe is it, and how many customers are affected?
For trending and systematic analysis, reports comparing services, regions, DSLAMs or other infrastructure parts can be generated. Reports can be tailored, scheduled and automatically emailed to all stakeholders.
CEO Mikael Dahlgren said: "Parts of our solution have already been deployed for a few years in Mediaroom environments with several operators, primarily to monitor in head-ends and post A-server network locations, but now we take the next step and enable these operators to benefit from our full end-to-end solution. We are excited to be able to share our experience and proven product line for video service monitoring and quality assurance with all their operator customers worldwide."
Agama will be showcasing at IBC2012 in Amsterdam on September 7-11. To experience a live demonstration and learn more about the Agama DTV Monitoring Solution, please visit stand 4.A55.
www.agama.tv
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