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17/09/2007

IBC 2007 landmark event for Wohler

IBC 2007 was a landmark event for Wohler Technologies Inc. as the first exhibition including their new Wohler Europe division.
Wohler Europe brings the renowned support home to their Europe-Middle East-Africa (EMEA) marketplace with same time zone service for order fulfillment and customer support.
“Over the last several months, we have carefully mapped out the service and support required by the expanding clientele base found in this region,” said Carl J. Dempsey, CEO and president of Wohler Technologies. “The strategic location of Wohler Europe will allow us to better serve this expanding market. As the demand for our products continues to increase at an average of 20 per cent, we are serious about exceeding the needs and application requirements of our customers in this area.”
Thom Belford, the company’s Director of Marketing, agrees, “There are many opportunities for business development in this market. The opening of our new Europe based office only further solidifies our commitment to expanding our presence in this region and providing superior levels of service and support to our existing customer base.”
Staffed with sales, customer service, and technical support, in addition to on-hand inventory, Wohler Europe will provide direct support to its customers in this region and provide a strong link to the established resources of its home office located in San Francisco’s Bay Area.
This office will also serve as the voice of the customer throughout all divisions of the corporation including engineering research and development.
Providing a closer point of contact, customers in this area will benefit from reduced lead times, shorter turn-around for repairs, and technical support in their local time zone.
For further information, please refer to our web site at www.wohler.com.
(SP)
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