Broadcast News

Bookmark and Share
14/06/2019

Techex Launches 24x7 Technical Support Service

News Image
Techex has launched it's 24x7 technical support service.

Techex has always prided itself on excelling at supporting their customers which "we do this by keeping technology at the heart of our company and by having our engineers involved in the design, deployment and the support of our solutions out in the field.", Russell Trafford-Jones, Manager of Support & Services said. "So when you pick up the phone, you won't be talking to a call centre, rather to an engineer who spends their time with the same equipment you use."

This builds on Techex's already successful 365-support offering providing technical support 7 days a week. The new service is intended to support whole infrastructure deployments down to small, critical systems whatever the time of day.

Richard Bailey, Managing Director said: "We are very excited to be able to offer around the clock service to our customers and pride ourselves on the quality of support we provide. Our on-call team consists only of senior engineers with availability to draw on experience from the wider team at any point."
Solidmate Ltd Memory Card Hire London

Top Related Stories
Click here for the latest broadcast news stories.

21/03/2017
TMD Adds To APAC Team
TMD has announced the appointment of Heina Karina Abdul Wahid to its south-east Asia operations. Based in the company's offices in Kuala Lumpur, Heina
16/03/2017
DigiBox Adds To Team
DigiBox has announced the appointment of Kimberly Beard as its new product development and account manager. She will report to Jayson Chase, Group Com
16/03/2017
Team Effort Makes For Best Effect
In line with the US and European markets, the UK Post and VFX sector continues to be very competitive, says Peter Hampden, Managing Director, Lipsync.
14/03/2017
Really Creative Media Adds To Team
Really Creative Media has expanded its team with the appointment of motion designer Alex Vipond. Vipond will support the company's fashion and music c
14/08/2019
SMPTE Announces Lineup For Society's Annual Technical Conference And Exhibition
SMPTE® has announced the full event lineup for the Society's annual technical conference and exhibition, the world's premier forum for the exploration
24/07/2019
Gearhouse Broadcast France Appoints Technical Director
Gearhouse Broadcast France has appointed Delphine Criscione as its Technical Director. Delphine will oversee all the technical aspects of the French d
11/06/2019
Ross Video Helps NTU Achieve Its Technical Goals
Located in the lush city-state of Singapore, Nanyang Technological University (NTU) is the island republic's second oldest public autonomous universit
10/06/2019
S+H Technical Supplies Glux 10mm LED Screen
S+H Technical Services supplied its Glux 10mm LED screen to the recent UK tour by rock band 10cc which played key cities around the UK. The tour's pro
28/07/2017
IMT-Vislink Launches Comprehensive Customer Support Portal
xG Technology, a provider of wireless video solutions to broadcast, law enforcement and defense markets, and private mobile broadband networks for cri
27/09/2017
Production News : Film4 And C4 Nations & Regions Support New Talent Programme
Independent Scottish film producer Chris Young, has announced plans for a new talent development programme on Skye in May 2018. Young shared his plans
02/07/2019
DVB To Highlight Support For Low Latency At IBC 2019
DVB will demonstrate how it is enabling an open standards-based approach to OTT and broadband television through its new DVB-I suite of specifications
22/05/2019
RTÉ Chooses Vinten's Robotic Camera Support Systems
RTÉ News in Ireland has unveiled a new look for its main news studio, Studio 3, with Vinten's state-of-the-art robotic camera support systems. The Vin
10/07/2017
LED Creative To Support Blind Date Crews
LED Creative is supporting the Blind Date crews at the dating show and the Big Brother's themed housemate challenge. Filmed in front of a live studio
30/10/2017
David Antoine Joins Lawo Radio Technical Support
Lawo has announced the hiring of David Antoine, CBRE, CBNT as the latest member of our Radio Technical Support team. A distinguished radio chief who's
01/05/2014
Vizrt Scales Up Its Technical Support Service
Vizrt UK Ltd has announced that it is scaling up its technical support service from its base in London's Ealing Studios. This reflects the increased l