Utelogy Corporation Extends Partnership With Yorktel

Yorktel and intelligent AV/UC platform leader Utelogy Corporation has announced the expansion of their long-standing strategic partnership, bringing next-generation innovation to enterprises looking to get the biggest ROI from their AV and UC environments.

As organisations face increasing demands for operational efficiency, global support, and seamless user experiences, this partnership delivers scalable, outcomes-focused solutions designed to meet the needs of today’s hybrid workplace and tomorrow’s evolving business landscape.

Yorktel has long entrusted Utelogy's intelligent, hardware-agnostic platform as a core component of its managed services ecosystem. The upcoming integration of new capabilities – including Agentic AI, cloud configuration, advanced analytics, and Webhooks – further strengthens Yorktel's ability to proactively manage complex global environments, reduce meeting room downtime, and deliver consistently high-quality user experiences.

With IT professionals under pressure to maximize uptime and streamline management across increasingly complex tech stacks, Utelogy’s latest technology announcements provide:
• Conversational AI with Agentic AI – A secure, natural language interface that empowers AV/IT teams to troubleshoot, configure, and automate tasks in real time, shortening MTTR and simplifying daily operations.
• Cloud Configuration – Remote management of Locations, Rooms, and Devices directly within the Utelogy Cloud Portal, ideal for supporting distributed global environments.
• Real-Time Analytics Dashboards – Actionable insights into room usage, occupancy, SLA, and performance metrics to drive data-backed decisions and improve resource planning; pre-configured for immediate customer advantage
• Webhook Integrations – Seamless alerting into ITSM and automation platforms, accelerating workflows and improving operational visibility.

Yorktel leverages Utelogy's ongoing platform innovation to deliver predictive, preventative, and responsive support that aligns with client goals, from reducing downtime to enabling global scalability.

This continued collaboration represents a "better together" approach, uniting Yorktel's world-class managed services with Utelogy's powerful software platform. By combining operational expertise with intelligent automation, actionable insights, and flexible cloud-based deployments, Yorktel and Utelogy are redefining how enterprise AV/UC environments are managed; empowering organisations to move from a reactive to a strategic approach with measurable results.

www.utelogy.com