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Dielectric Receives ISO 9001:2008 Certification

A leader in broadcast antenna systems, Dielectric Communications - a division of SPX - has announced that it has received its ISO 9001:2008 certification.
By meeting the stringent requirements outlined in the ISO 9001:2008 standard, Dielectric has reconfirmed its reputation for quality systems that deliver optimal benefits to customers, employees, investors, suppliers and partners.
Created by the International Organisation for Standardisation (ISO), ISO 9001:2008 is the newest update of the worldwide ISO 9000 standard, which lays out specific requirements an organisation needs to fulfill in order to achieve customer satisfaction through consistent products and services.
Companies receiving the certification must demonstrate that they have a set of procedures that cover key business processes, monitoring to ensure the procedures are effective, have systems that check out put for defects, and facilitate corrective action and continual improvement. After a series of audits and assessments by an independent certification body, Dielectric was able to transition its previous ISO 9000 designation to the new ISO 9001:2008 certification.
Jacqueline McGondel, Quality Assurance Coordinator at Dielectric, said: "Often, the release of a new standard means a company has significant overhauling to do to bring its processes in line. Though the changes from 2000 to 2008 were mostly clarifications, we were able to make a smooth transition to the new standard without any changes to our processes. I think this speaks volumes about our commitment to our customers and the excellence we have built into our business."
Dielectric President Garrett VanAtta said: "The ISO certification is a real validation of our corporate strategy which creates a win-win for everyone we serve. Our customers benefit from products and services that are dependable, maintainable and conform to their requirements and our employees have a workplace that promotes job satisfaction, improved health and safety and enhanced morale."
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