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TSG Upgrades Signal Processing And Switching Infrastructure

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Technical Services Group (TSG) has recently upgraded the signal processing and switching infrastructure for an existing Mitsubishi Video Boards at NRG Stadium, home of the Houston Texans.

The overall solution, which enables high-bandwidth, high-resolution video connections for pushing content to the end zone videoboards, is now live and in use for the current NFL season. The Texans’ regular season home schedule kicked off on Sunday, September 17.

Jason Martin, A/V Engineer for TSG, shares that the previous processors and switcher had reached end of life with no replacement parts or service available. The upgrade included primary and redundant Analog Way video processors, two Lightware matrix switchers, and a Dell management server. TSG will also provide ongoing technical support for the new processing system through a five-year extended warranty.

The Mitsubishi videoboards can display full-screen video or static images, including live video and replays from the stadium’s production suite. The new control system also provides multi-zone support, so the videoboards can display a variety of sources simultaneously, including advertisements that help monetize the system.

Besides Texans football, NRG Stadium is used for rodeos, concerts, and other events. Even though the project was completed earlier this year during a two-week break in the action, TSG kept the old system operational while integrating the new system. Supply chain issues had already delayed the upgrade, so TSG wanted to make sure there was a working solution in case there were problems with the new gear.

"We decided to install all of the new equipment and get everything configured and tested before we decommissioned the old system to ensure that they never had any downtime," said Martin. "There were no issues during the process, and all system testing and training were completed on time."

The system was used for the first time on June 25 for a 2023 CONCACAF Gold Cup soccer doubleheader, including a match in front of a sold-out crowd between Mexico and Honduras. While the control system project did not include new displays, Martin said the upgrade opens the possibility for higher-resolution boards in the future.
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