Broadcast News

Bookmark and Share

Visix Chooses Microsoft Azure Cloud Services

News Image
Visix has chosen Microsoft Azure Cloud Services for its second-generation cloud platform, which will be released later in Q3 2021.

The company has also launched a new client support portal powered by Freshdesk. Both platforms are being adopted to provide a better customer experience for Visix clients.

"We looked at Amazon AWS and Google Cloud, but ultimately, Azure offers the level of platform integration and scalability that our clients need for their digital signage systems," said Sean Matthews, president and CEO of Visix.

A major deciding factor was Azure’s load-balancing architecture that supports fast-growing digital signage deployments. This will allow Visix clients to easily scale their content management system and add endpoints at any time without outgrowing platform resources. The upcoming release of AxisTV Signage Suite Cloud will take full advantage of the scalability, multi-layered security and global footprint of Azure Cloud Services, and will include tools to move existing clients into the Azure Cloud.

"With Microsoft Azure, we have a trusted platform that can easily support forward-thinking applications as Visix continues to grow its reach in the digital signage marketplace," commented Trey Hicks, chief sales officer for Visix. "And we're excited Azure’s global reach will benefit our multinational clients."

Visix has also launched a new client support portal, replacing a long-serving but outdated technology. The new website is powered by Freshdesk and gives customers a modern, streamlined platform to submit, search and view support tickets and solutions.

Clients have more flexible log in options to access the site, with a choice of using email, Google, Facebook or Twitter credentials. Support tickets are created automatically from email requests to the support team, and clients now have better visibility into their tickets, as well as access to a growing library of common FAQs and solutions. Remote support sessions are also faster and easier for Visix staff and customers to resolve quick issues.

Top Related Stories
Click here for the latest broadcast news stories.

Chyron LIVE Cloud-Native Live Production Platform Updated
Chyron has released a series of significant updates to its Chyron LIVE cloud-native live production platform that were demonstrated at the 2024 NAB Sh
Alibaba Cloud Tests Its AI-Enhanced Multi-Camera Replay Service
Alibaba Cloud in partnership with Olympic Broadcasting Services (OBS) has tested its latest AI-enhanced multi-camera replay service at the Olympic Qua
Velocix Highlights Hybrid-Cloud & Multi-CDN Streaming
Based on its Hybrid-cloud Origin and Hybrid-cloud CDN software, Velocix’s hybrid-cloud streaming platform enables video service providers to combine t
Visix To Display Designs, Digital Signage And Room Signs
Visix is to showcase its interactive wayfinding designs, digital signage and room signs at the annual SEGD Conference, taking place June 6-8 at the Fa
Appointment Confirms Marketron's Commitment To Client Experience
Marketron has reaffirmed its commitment to enhancing client experience with a brand new appointment. Christian Kligora joins the provider of enterpris
Visix To Highlight Enterprise Digital Signage Solutions
Visix, Inc. will exhibit in booth 1019 at the 2019 EDUCAUSE Annual Conference, October 15-16 at McCormick Place West in Chicago. The company will high
Visix Unveils Version 2.9 Connect Interactive Room Sign Software
Visix has released version 2.9 of their Connect interactive room sign software, with improved workflows and support for EMS Platform Services. "As cal
Zenterio Launches Entertainment Client Platform
Zenterio has launched its entertainment client platform Zenterio TV. Powered by Zenterio Cloud and comprised of client software, UI, and cloud compone
Arabsat Selects Grass Valley's AMPP SaaS Platform
Grass Valley has announced that Arabsat has chosen its AMPP SaaS platform as the foundation for a new three-tiered suite of broadcast transmission ser
Visix To Display New Digital Signage Media Player
Visix has announced it will display its new digital signage media player in booth 2321 at InfoComm 2019 in Orlando. The small form factor device provi
The Crucial Values Of A Cloud Native Architecture
After an NAB that was riddled with cloud native technology, and people saw the huge merits of micro services plus the massive potential of AI, it was
Visix To Introduce New User Interface Designs
Visix is to debut new user interface designs for both Touch and Connect room signs in booth 2321 at InfoComm 2019. The new Touch UI offers more custom
Visix Named To Inc.'s Annual List Of Best Workplaces For 2024
Visix has been named to Inc.'s annual Best Workplaces list, which honours 543 American companies that have excelled in creating exceptional workplaces
Visix Expands AxisTV Signage Suite Footprint At University of Wisconsin–Madison
Cloud-based software continues to centralize and simplify how higher education campuses manage digital signage, including at the University of Wiscons
Visix Releases Version 1.27 Of AxisTV Signage Suite Enterprise Digital Signage Platform
Visix has released version 1.27 of its AxisTV Signage Suite enterprise digital signage platform. The release includes support for SAML 2.0 and Astra S