Broadcast News

Bookmark and Share
16/05/2011

ViewSat Establishes Proactive Monitoring For 'Out-of-Footprint' Channels With Volicon Observer RPM

Volicon has announced that ViewSat is using the Observer Remote Program Monitor (RPM) to monitor "out of footprint" channels the company delivers to markets in the Middle East and North Africa.
Now, rather than rely on alerts from local partners, ViewSat uses the Observer RPM to monitor 19 different channels delivered via satellite, enabling a prompt response to any audio or video quality issues.
Awaes Jaswai, CEO of ViewSat, said: "With features including auto scanning of channels, configurable audio, video outage parameters, audio bars, full-screen viewing, error loggings, and remote control, the Observer RPM gives us the tools we need to monitor our services more effectively and to take a more proactive approach to maintaining service-level agreements.
"The system's Web-base interface supports convenient remote monitoring, making it easy for our staff to watch 'out-of-footprint' feeds. The Observer RPM's error alerts ensure that our engineers can react and begin troubleshooting very quickly."
From its network operations centre in the UK, ViewSat provides global broadcast and distribution services to Africa, the Middle East, and other areas of world. Monitoring remote broadcasts delivered by ViewSat via Atlantic Bird 4a, the Observer RPM scans channels around the clock and automatically tests signal integrity, issues alerts (via email and SNMP), and captures the problematic content when channels do not conform to prespecified limits. The Observer RPM can monitor linear content for video or audio errors such as closed captioning, audio levels, and static screen or black screen. Authorised ViewSat operators access video and monitoring tools through an intuitive and secure Web-based interface.
Mike Asebrook, Senior Director of Product Marketing at Volicon, said: "Used in monitoring of 'out-of-footprint' services, the Observer RPM allows broadcast and transmission service providers such as ViewSat to eliminate time-consuming manual visual channel inspections.
"Rather than wait passively for updates from in-market partners, ViewSat now can monitor its services far more proactively and cost-effectively, using local staff to evaluate video according to the company's own parameters."
(KMcA)
Solidmate Ltd Memory Card Hire London

Top Related Stories
Click here for the latest broadcast news stories.

20/03/2023
Martin Audio North America To Host Open Day
Martin Audio North America has chosen the Merriweather Post Pavilion in Columbia, Maryland, for its first post-pandemic Open Day on Tuesday, 09 May. T
15/03/2023
Audio-Technica's ATND1061DAN Ceiling Array Now Certified
Audio-Technica has announced that its ATND1061DAN Ceiling Array is now certified for Microsoft Teams Rooms as part of a Q-SYS system. Audio-Technica p
14/03/2023
MediaProxy Expands Support For Audio Watermarking Technologies
Mediaproxy has further expanded its support for the audio watermarking technologies employed by global measurement and data analytics company Nielsen.
13/03/2023
Evertz To Shine A Spotlight On Enhanced Audio
As the iconic Studer Audio brand celebrates its 75th anniversary this year, Evertz will use the NAB 2023 platform to shine a spotlight on enhanced aud
22/03/2024
AEQ CAPITOL IP Digital Audio Console At Radio Jovem Pan Chapecó
Radio Jovem Pan Chapecó is one of the most important radio stations in this region of Brazil where it stands out with a varied programming, which can
20/03/2024
Barix Continues To Build It Next-Generation Line Of Audio Over IP Encoders And Decoders
Barix is continuing to build out its next-generation line of Audio over IP encoders and decoders with a new broadcast-specific solution that introduce
13/03/2024
NUGEN Audio To Preview VisLM 3
NUGEN Audio will preview VisLM 3, the forthcoming version of its loudness metering plug-in, at the 2024 NAB Show (Booth SU2051). VisLM has long been t
26/03/2024
CMP Studio Tackles Immersive Mixing With Nugen Audio
Like many in the industry, Multi-platinum, Award-winning Producer, Engineer, Mixer, Songwriter and Musician Clint Murphy's latest work has been consum
25/03/2024
Audio-Technica Appoints Alpha Technologies
Audio-Technica has appointed Alpha Technologies as the distributor for its commercial product line in South Africa. This strategic partnership aims to
29/02/2024
Ateliere Offers New Complimentary Professional Services
Ateliere Creative Technologies has launched a new complimentary Professional Services offering that provides assessments for studios, broadcasters, po
23/01/2024
Ateliere Announces SCA With Amazon Web Services
Ateliere Creative Technologies has announced a landmark five-year Strategic Collaboration Agreement (SCA) with Amazon Web Services (AWS). This collabo
11/01/2024
Relo Metrics Expands Its Measurement Services
Relo Metrics (formerly GumGum Sports) has announced an expansion of its measurement services with Reading Football Club to an official partnership, ma
19/03/2024
CJP Broadcast Services Develops Production Suite
CJP Broadcast Service Solutions is developing a cutting-edge production suite for Basingstoke College of Technology (BCoT). The studio, a £500,000 inv
07/09/2023
Bridge Technologies' VB440 Probe Can Now Generate Up To 64 Channels Of Audio Signal
Building upon the existing signal generation function which was added to Bridge Technologies' VB440 probe in 2022, the company has announced that the
07/12/2023
NxTV Brings FAST Channels To Brazil With Broadpeak
Broadpeak® has announced that Brazilian operator NxTV is using an innovative targeted advertising solution from Broadpeak to monetise its new free ad-