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Black Box Is Now A Mitel Financial Services Specialisation Partner

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Black Box® has announced that it is now a Mitel Financial Services Specialisation partner.

A global market leader in business communications, Mitel and its partnership program recognise technology companies that provide extensive support and delivery of exceptional unified communications solutions and services to financial institutions. Through the program, Mitel will pair financial services clients, industry affiliates, and consultants with Black Box to help them design their own communication solutions, enabling these companies to increase operational efficiency, improve customer/member experience, and minimize cost.

"We are thrilled to recognise Black Box as one of our Financial Services Specialisation Partners for 2023," said David Petts, EVP & GM, Customer Life cycle Management at Mitel. "Black Box has long been a valued Mitel partner, and their efforts as a trusted advisor have allowed financial institutions worldwide to stay ahead of the curve as they navigate the complexities of the digital age effectively. We proudly acknowledge and appreciate their unwavering dedication and look forward to further success as their partner."

Mitel's Specialisation Partners undergo annual assessments based on rigorous criteria, including a demonstrated track record of reference customers and case studies, training of Mitel-certified technicians who specialise in financial services deployments, and attendance at required Mitel update courses. As a partner, Black Box will work closely with Mitel’s team of industry and product specialists, sharing knowledge and collaborating with the company's line managers to enhance the Black Box offering. This will ensure that Black Box solutions remain compatible and integration-certified with Mitel and other Mitel Solution Alliance partners, providing the widest possible choice for financial services clients when implementing a communication solution.

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