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TSL SYSTEMS

Contact TSL SYSTEMS

Company:
TSL SYSTEMS
Telephone:
+44 (0) 1628 676 200
Email:
Address
TSL, Unit 10,
First Avenue,
Marlow,
Globe Park,
SL7 1YA,
UK

About TSL SYSTEMS

TSL Systems provides an extensive range of services to the Broadcast, Professional Media, Corporate, Education, Industrial and Sports markets. Services include: Project Consultancy & Design, System Build and Integration, Fibre and Structured Cabling services, and Full Lifecycle support and maintenance services.

TSL has adapted its system integration division to meet the changing requirements of the broadcast and AV sector by being one of the first SI companies in the UK to offer full ITIL 3.0-based Broadcast and AV Lifetime System Support Services.

System Support from TSL completes the professional services circle of lifetime-managed services. TSL are now able to offer fully managed technology services to broadcasters, corporates, education and public-sector departments who want to create and distribute AV content to their clients or businesses, but don’t want the cost and inefficiencies that come with internally managing technology.

Our unique ITIL-based support offering has been integrated into the well-established and high-quality pre-sales design and implementation services that TSL have been renowned for providing over the past 26 years. By blending the individual core manufacturer’s product and application support within TSL specialist System Support, we are able to offer full lifetime support and maintenance that is transparent, efficient and very cost effective. Utilising our service desk software solution, we are able to provide a modular-based service offering that encompasses a comprehensive range of managed-service modules that can be moulded to your specific business and system requirements


•Single Initial Point of Contact - for all system incidents and technical requests, including remote logging, 24×7 technical support and technical assistance

•System diagnostics – to product level and beyond, including on-site services to isolate and implement system workarounds

•Managed Product Support Contracts Services

•Budget Management and Procurement - of manufacturer product repairs

•ITIL 3.0 performance monitoring and reporting - of TSL & Product Manufacturer support deliverables and Key Performance Indicators (KPI)

•Periodic Preventative-Maintenance & Update Services

•Auditing and Asset-Management Services

•Technical Authoring – of Network and System design and diagrams

•Proof of concept testing - for integration of software before implementation

•Managed-Training Services – Operations and Maintenance

•Online Knowledge Centre - tailored for your specific system and requirements, including latest technical releases relating to your products, system and applications, asset register, system designs and much more.

•Customer Spare Parts Management and Logistics

•Product and System Expansion and Upgrades

•Management of OEM Product Lifecycle – Warranty to End of Service and beyond

•System Consultancy Services - to design, update, upgrade, integrate and manage advances in system requirements throughout the life of the contract.



TSL now provide a full turn-key ‘cradle-to-grave’ service that provides a truly innovative and unique solution to the challenges of managing high-end technology in a fast-paced digital and file-based environment.

Examples of integration work can be found by clicking
here

Please contact sales@tsl.co.uk or call +44 (0)1628 676200 to arrange a meeting.

www.tslsystems.co.uk

Products / Services / Credits

  • System Integration
  • Consultancy
  • System Design
  • System Support
  • Fibre & Structured Cabling

Team

Name Role Email Telephone
Dawn Bochenski Marketing Manager +44 (0)1628 676 200

TSL SYSTEMS In The News

Jeremy Rees Hails BVE's Importance Within Diversifying Markets
TSL Systems Managing Director Talks About The Company And BVE ...
TSL Systems Assist With University Project
Helped University Of Gloucestershire Revitalise Media Studies Faculty ...
Jeremy Rees Joins TSL Systems
He Has Been Appointed Managing Director ...
TSL Systems Showcases Project Design Services
The Company Is Exhibiting At CABSAT 2017 ...
TSL Systems Announce Media Production Solution
The Solutions Are Designed Specifically For Corporate Markets ...
System Design Should Include Service Design
By Roger Henderson, CEO, TSL Systems ...
The IP Infrastructure Evolution Within The Media Sector
Is It A Risk Or Opportunity For Traditional Broacast SI Companies? ...
TSL Systems Appoints New CEO
TSL Systems, the leading developer of integrated broadcast systems, today announced that it has appointed Roger Henderson to the role of Chief Executive Officer, effective immediately. Henderson has over 30 ye ...

Company News

09/09/2015
TSL SYSTEMS RELOCATE TO SUPPORT CONTINUED EXPANSION

TSL SYSTEMS RELOCATE TO SUPPORT CONTINUED EXPANSION

- New facilities at Marlow site supports the growing engineering team –

MARLOW, UK – 9th September 2015 – TSL Systems, the leading developer of integrated broadcast systems, has expanded into new premises in Marlow capable of holding three full size OB trucks, hiring new engineers in both the UK and Dubai to support continued business growth. At IBC, TSL Systems will be exhibiting on stand 10.B41 showcasing how it has adapted its system integration division to meet the changing requirements of the broadcast sector.

Bharat Kerai, Business Development Manager for UK, TSL Systems, said, “we’re excited to be able to continue the growth of TSL Systems throughout 2015, looking to employ a further two engineers. Our new premises have allowed us to progress our Life-Cycle Services, which we have been perfecting for some time now. It is important to TSL Systems that our clients know that we can work with them from their initial idea right the way through to post-sale support.”

– ENDS -

ABOUT TSL SYSTEMS

TSL Systems is a leading creator of integrated broadcast systems. In an industry characterised by rapid growth and intense competition, the company is a consistent high-achiever and is the only organisation of its type offering truly independent advice allied to more than 29 years’ experience in the field.
Location of TSL SYSTEMS