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Avid Adds Support For VENUE | S6L Customers

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Avid has announced that its Avid VENUE | S6L console now includes a three-year Avid Advantage Elite Live Support Plan.

Both new and existing customers will benefit from the support, effective immediately.

The Avid Advantage Elite Live Support Plan extends the duration of support for VENUE | S6L from one to three years and includes service enhancements which include 24/7 phone and email support anywhere in the world with one-hour response times; next-day advanced hardware exchange, ensuring that any replacement VENUE | S6L hardware components are shipped for next-day delivery at no charge, without requiring the original part to be sent back first; no-cost VENUE software upgrades, giving customers access to the latest software features and system updates; and onsite support at Avid's discretion.

Every VENUE | S6L customer will automatically receive a three-year Avid Advantage Elite Live Support Plan, including existing customers whose support plans will be retroactively upgraded to the Elite Live level. Customers who purchased VENUE | S6L before April 25, 2016 will have their support contract start dates changed to April 25, 2016, while customers who purchased the console after April 25, 2016 will retain their original support contract start dates.

Avid's VENUE | S6L is a modular, scalable live sound mixing system that delivers functionality for a range of live sound mixing applications, including front-of-house, monitor, broadcast, and theatre.

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